fb87 Frequently Asked Questions

fb87 requires a valid government-issued identity document to complete KYC verification — your National Identity Card (NID), passport, or birth registration certificate are all accepted. You will also need to provide proof of address. Documents should be clear, unedited photographs or scans. Verification is typically completed within 24 hours of submission. Accounts that complete KYC can access full withdrawal functionality without restriction.

Use the 'Forgot Password' option on the fb87 login page to reset your password instantly. Enter your registered email address or mobile number and fb87 will send a reset link or OTP to that contact. Follow the on-screen steps to create a new password. If you no longer have access to your registered email or phone number, contact support at [email protected] and the team will verify your identity manually.

No — fb87 strictly allows one account per person, per household, and per device. Opening multiple accounts is a violation of the Terms and Conditions and will result in all accounts being suspended and any balances being forfeited. If you believe a duplicate account has been created in your name without your consent, contact support at [email protected] immediately so the situation can be investigated and resolved.

To close your fb87 account, email [email protected] with a clear request for account closure. Before the account is closed, any remaining balance must be withdrawn. fb87 will process the closure request within 48 hours of confirmation. If your reason for closing relates to problem gambling, consider requesting self-exclusion instead — this is a more protective option and can be put in place immediately while your request is reviewed.

To deposit via bKash on fb87, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a recipient bKash number along with a unique transaction reference. Open your bKash app, send the specified amount to that number, enter the transaction reference in the fb87 deposit form, and confirm. Deposits are credited to your fb87 balance within minutes in most cases.

Nagad deposits on fb87 are processed almost instantly — most transactions reflect in your account balance within 1 to 5 minutes of the payment being sent. Peak periods such as major BPL or IPL match days may occasionally extend this to 10–15 minutes due to higher transaction volumes. If your deposit has not appeared after 30 minutes, contact fb87 support with your Nagad transaction ID and the exact amount sent.

The minimum deposit amount on fb87 is ৳200 for mobile payment methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, or Sonali Bank, the minimum deposit is ৳500. These minimums are designed to accommodate players at all budget levels across Bangladesh, from casual players in Dhaka to regular bettors in Chittagong and Sylhet.

The minimum withdrawal on fb87 is ৳500 for bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals have a minimum of ৳1,000. These thresholds ensure that transaction fees remain proportionally reasonable. There is no maximum single withdrawal cap for fully verified accounts, though very large withdrawals may be processed in staged batches. Ensure your account is KYC-verified before submitting a withdrawal request to avoid delays.

fb87 processes most withdrawals to bKash, Nagad, and Rocket within 1 to 4 hours of approval during standard operating hours on Bangladesh Standard Time (BST, UTC+6). Bank transfer withdrawals typically take 1 to 3 business days. Withdrawals submitted on public holidays in Bangladesh — such as Eid or Victory Day — may take slightly longer. All withdrawal requests require a verified account and at least one completed deposit on the same payment method.

fb87 does not charge any platform fees for standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction service charges, which are set by the provider and outside fb87's control. We recommend checking your payment provider's current fee schedule. To avoid confusion, always check the net amount you receive after any provider fees before initiating a transaction.

Yes, Rocket (Dutch-Bangla Bank's mobile banking service) is a fully supported deposit and withdrawal method on fb87. The process is the same as bKash or Nagad — select Rocket in the Deposit section, follow the on-screen instructions, and enter your transaction reference after sending the payment. Upay is also supported as an alternative mobile wallet option for players who prefer it.

To bet on cricket on fb87, log in to your account and navigate to the Cricket section. You will find pre-match and live in-play markets for BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, and other major competitions. Select your match, choose a market — match winner, top batsman, total runs, and many more — enter your stake in BDT, and confirm your bet. Live cricket betting allows you to place bets while a match is in progress.

fb87 hosts a large library of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and more. Titles range from classic 3-reel fruit machines to modern 5-reel video slots with bonus rounds, free spins, and progressive jackpots. All slots on fb87 are certified for fair play and use a verified random number generator. You can browse the full range in the Slots section of the site.

Yes — fb87 is fully optimised for mobile play. The site works on all modern smartphones and tablets running Android or iOS, directly through your mobile browser with no app download required. The mobile interface adapts automatically to your screen size, giving you access to cricket betting, slots, live casino games, and account management from anywhere in Bangladesh with a stable internet connection.

RTP (Return to Player) varies by individual slot title on fb87, as it is determined by the game provider rather than the platform. Most slots in the fb87 library have RTPs ranging from 94% to 97%, with some high-variance titles offering RTPs above 97%. You can check the RTP for any specific game in that game's information or help section before you start playing. All figures are set by certified providers and cannot be altered by fb87.

Yes, fb87 offers a full live casino section powered by leading studios including Evolution Gaming and Ezugi. Live dealer games include Roulette, Blackjack, Baccarat, Dragon Tiger, and game-show style titles. All games are streamed in real time with professional dealers. You need a verified and funded account to join live tables. Visit the fb87 Casino page for the current live game schedule and available tables.

fb87 offers a welcome bonus to newly registered players in Bangladesh on their first deposit. Bonus details — including the match percentage, maximum bonus amount in BDT, and any free spins included — are published on the promotions section of the site and may vary during special events such as Eid, Pohela Boishakh, or the start of a new BPL season. Check the current promotions page after logging in for the most up-to-date welcome offer.

All bonuses on fb87 come with wagering requirements that must be met before the bonus amount or winnings derived from it can be withdrawn. The specific requirement (for example, 20x or 30x the bonus amount) is stated clearly in the terms of each individual promotion. Wagering contributions vary by game type — slots typically contribute 100%, while live casino and sports betting may contribute less. Always read the bonus terms before opting in.

Yes, fb87 bonuses have an expiry period within which the wagering requirements must be completed. The standard expiry window is 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirements are not met within the validity period, the bonus and any associated winnings are forfeited. The expiry date for any active bonus is visible in the Bonuses section of your account dashboard after logging in.

fb87 rewards regular players through an ongoing loyalty programme. Active players accumulate points based on their betting and gaming activity, which can be redeemed for bonus credits, free spins, or enhanced withdrawal limits. Higher-activity players are invited to a VIP tier that offers personalised account management, faster withdrawal processing, exclusive deposit bonuses, and access to special events tied to BPL and IPL seasons. Contact support for details on your current loyalty status.

Whether your welcome bonus can be used on cricket betting depends on the specific promotion's terms. Some fb87 welcome offers are valid across all game types including sports betting, while others may be restricted to slots or casino games. The eligible game categories are always listed in the promotion details. During major cricket events such as BPL or the ICC T20 World Cup, fb87 sometimes runs sports-specific bonus offers separately — check the promotions section regularly.

fb87 operates as a safe and reliable platform using SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial transactions are secured with industry-standard protocols. All games are supplied by certified providers whose RNG (random number generator) outputs are independently tested for fairness. fb87 does not store your bKash or Nagad PIN — payment authorisation takes place entirely within your payment provider's own app.

fb87 collects only the data necessary to operate your account and comply with verification requirements. Your data is stored securely, never sold to third parties, and used only for account management, personalised promotions, and regulatory compliance. Full details are in the fb87 Privacy Policy at fb87.ws/privacy-policy. You can request a copy of the data fb87 holds on you at any time by emailing [email protected].

fb87 is strictly for adults aged 18 and above. All accounts are subject to age verification as part of the KYC process — identity documents confirming date of birth are required before deposits or withdrawals are permitted. Any account found to be operated by a person under 18 will be immediately and permanently closed, with any balance forfeited. If you are aware of a minor attempting to access fb87, please report it to [email protected] immediately.

To self-exclude from fb87, email [email protected] and state clearly that you wish to self-exclude along with your preferred exclusion period — options are 6 months, 1 year, 5 years, or permanent. Your account will be suspended immediately upon confirmation, with no delay and no cooling-off period. During exclusion, you will be removed from all marketing communications. Permanent self-exclusion is irreversible and no new account can be opened on fb87 thereafter.

If you feel that gambling on fb87 or elsewhere is causing financial, emotional, or personal harm, act early. You can immediately request a deposit limit reduction, a time-out of 24 hours to 6 months, or full self-exclusion by emailing [email protected] at any time of day. Our responsible gaming team responds with urgency to these requests. Detailed guidance on all available tools is available on our Responsible Gaming page at fb87.ws/responsible-gaming.