1. Our Commitment to Safe Play
At fb87, responsible gaming is not a footnote — it is a foundational principle. We have built our platform with the understanding that gambling carries real risks, and that some players may develop habits that cause harm to themselves or their families. Our goal is to ensure that every player on fb87 can enjoy casino games, live cricket betting, and slots in an environment that is transparent, fair, and genuinely supportive of their long-term wellbeing.
fb87 operates as a safe and reliable platform for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Barisal, and beyond. We have invested in a comprehensive suite of responsible gaming tools that give you direct, practical control over your gambling activity. These tools are available to all registered players at no cost, with no penalty for using them, and with no waiting period before they take effect.
Our responsible gaming framework covers four core areas: age verification to ensure our platform is strictly 18+ only; financial controls in the form of deposit and loss limits; time management tools such as session reminders and cooling-off periods; and self-exclusion for players who need a meaningful break from gambling. Each of these tools is described in detail in the sections below.
fb87 trains all customer support staff to identify and respond appropriately to signs of problem gambling behaviour. If a member of our team identifies patterns that concern them — such as rapidly escalating deposit amounts or distressed communications — they are empowered to proactively reach out and offer support, including the option to apply protective measures to your account.
2. Age Restriction Policy — 18+ Only
fb87 operates a strict minimum-age policy. Access to all gambling services on the fb87 platform — including casino games, live dealer tables, sports betting, slots, Happy Fishing, and Ludo Quick — is restricted exclusively to individuals who are 18 years of age or older. This is a non-negotiable requirement, and we apply it without exception.
Identity Verification (KYC)
All players are required to complete an identity verification process as part of the account registration journey. This Know Your Customer (KYC) process requires you to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or birth registration certificate — along with proof of address. Date-of-birth information is cross-checked against official records to confirm that every player meets the 18+ requirement before they are permitted to make a deposit or place a bet.
fb87 reserves the right to request additional age-verification documentation at any point during the account lifecycle — particularly before processing a withdrawal or if account activity raises any question about the account holder's age. Accounts where age cannot be verified to our satisfaction will be suspended pending verification and any winnings will be withheld until identity is confirmed.
Parental Controls
If you share a device with minors, we strongly recommend making use of parental control software to prevent underage access to gambling websites. fb87 supports the use of filtering tools that restrict access to gambling content on family devices. Always log out of your fb87 account when your session is complete, especially on shared or family devices.
3. Self-Exclusion
Self-exclusion is one of the most powerful tools available to players who feel that gambling is becoming a problem. When you self-exclude from fb87, your account is suspended for a period of your choosing, and you will be prevented from logging in, making deposits, or placing bets for the duration of that period.
How to Request Self-Exclusion
To initiate self-exclusion, contact the fb87 support team at at any time, 24 hours a day, 7 days a week. State clearly that you would like to self-exclude and specify your preferred exclusion period. Our team will process your request immediately — there is no delay, no cooling-off period before self-exclusion takes effect, and no fee involved.
Self-Exclusion Periods
fb87 offers self-exclusion periods of the following durations:
- 6 months — recommended for players who need a substantial break to reassess their habits
- 1 year — suitable for players who recognise a sustained pattern of problematic behaviour
- 5 years — for players who wish to commit to a long-term break from online gambling
- Permanent (indefinite) — for players who wish to close their account permanently with no option to reopen it
Once a self-exclusion is activated, it cannot be reversed before the end of the chosen period. This is intentional — the effectiveness of self-exclusion depends on its firm application. If you choose permanent self-exclusion, your account will be closed indefinitely and you will not be permitted to open a new account on the fb87 platform.
Marketing During Self-Exclusion
When your self-exclusion is active, fb87 will immediately remove you from all marketing lists. You will not receive promotional emails, bonus notifications, or any other communications intended to encourage gambling activity during your exclusion period.
4. Deposit Limits
fb87 gives you the ability to set limits on the amount you deposit into your account over a defined time period. Deposit limits are one of the most practical ways to maintain control over your gambling spending and prevent losses from exceeding your personal budget. All limits are denominated in BDT (৳).
Daily Deposit Limit
Set a maximum BDT amount that can be deposited within any 24-hour rolling period. Ideal for players who want day-to-day spending control.
Weekly Deposit Limit
Cap the total amount you can deposit across any 7-day period. Helps align your gambling budget with your weekly income cycle.
Monthly Deposit Limit
Set a ceiling for your total monthly deposits. A popular choice for players who prefer to budget on a monthly basis in line with income or salary.
Setting and Changing Your Deposit Limit
To set or adjust a deposit limit, contact fb87 support at . Limit reductions take effect immediately — if you lower your limit, the new lower limit applies from the moment it is confirmed. Limit increases are subject to a mandatory 7-day cooling-off period before they take effect, ensuring that any decision to increase your limit is genuinely considered rather than impulsive.
We recommend setting your deposit limit before you begin playing — not after a losing session. Setting limits when you are calm and in control of your finances gives you a more accurate picture of what you can genuinely afford to spend on entertainment each week or month.
5. Time-Out & Cooling-Off Periods
A time-out is a shorter, temporary break from fb87 designed for players who feel they need a pause without committing to a longer self-exclusion. During a time-out, your account is suspended — you cannot log in, deposit, or place bets — but it is not permanently closed. At the end of the time-out period, you will be able to resume use of your account.
Available Time-Out Durations
fb87 offers the following time-out periods:
- 24 hours — a brief reset after a frustrating session
- 48 hours — a weekend break to clear your head
- 7 days — a full week away from the platform
- 30 days — a month-long cooling-off period
- 90 days — a sustained three-month break
- 6 months — a longer cooling-off period (overlapping with the shortest self-exclusion option)
Session Time Reminders
fb87 can be configured to send you a notification after you have been logged in and actively playing for a set period — for example, 1 hour or 2 hours. These session reminders prompt you to take a break, check your account balance, and consider whether you wish to continue playing. To activate session reminders, contact and specify your preferred session duration threshold.
Like self-exclusion, a time-out cannot be reversed before the end of the chosen period. This ensures the tool is genuinely effective. However, unlike self-exclusion, a time-out does not prevent you from opening a new account — so if you feel you are at serious risk of doing so, a formal self-exclusion is a more appropriate choice.
6. Recognising Problem Gambling
Problem gambling does not always look like what people expect. It rarely begins with dramatic losses — more often it develops gradually, through small changes in behaviour and attitude that can be easy to rationalise. Understanding the warning signs is the first step toward addressing them.
Behavioural Warning Signs
The following patterns of behaviour may indicate that gambling is becoming a problem:
- Spending more time or money on gambling than originally intended, on a regular basis.
- Chasing losses — continuing to play in an attempt to win back money that has been lost.
- Borrowing money, selling possessions, or using household funds (rent, utilities, food money) to fund gambling.
- Lying to family members, friends, or colleagues about the amount of time or money spent gambling.
- Neglecting work, study, family responsibilities, or personal health in favour of gambling.
- Feeling irritable, anxious, or depressed when unable to gamble.
- Using gambling as a way to escape problems, stress, or negative emotions.
- Making repeated unsuccessful attempts to cut down or stop gambling.
- Thinking about gambling constantly, even when engaged in other activities.
Recognising these signs in yourself is a sign of self-awareness and strength — not weakness. If you identify with several of the warning signs above, we encourage you to use fb87's responsible gaming tools immediately and to reach out to our support team. Early intervention is significantly more effective than waiting until a gambling problem becomes severe.
7. Self-Assessment Checklist
Use the checklist below to reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to contact fb87 support and consider activating protective tools on your account.
Answering these questions honestly — even privately, just for yourself — is a valuable exercise. If the answers concern you, the most important thing to know is that help is available and that taking action early makes a genuine difference. Contact to speak with our responsible gaming team in complete confidence.
8. Support & Help Resources
fb87's responsible gaming tools are designed to give you direct control over your gambling activity. But we also recognise that some players benefit from external professional support. Below we outline how to contact fb87 directly, alongside general guidance on the types of support available.
Contacting fb87 Responsible Gaming Support
Our English-speaking support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). You can reach us at:
Email:
Response time: All responsible gaming requests are treated as urgent and responded to within 2 hours during peak hours.
When contacting us for responsible gaming support, please include your registered account email address and a brief description of what you need — for example, "I would like to set a monthly deposit limit of ৳5,000" or "Please apply a 30-day time-out to my account immediately." You do not need to provide extensive justification — our team will process your request without question.
General Responsible Gambling Guidance
In addition to using fb87's built-in tools, consider the following practical guidelines for maintaining a healthy relationship with gambling:
- Gamble for entertainment, not income. Treat the money you spend on fb87 the same way you treat a cinema ticket or a restaurant meal — as the cost of entertainment, not an investment.
- Set a strict budget before you play. Decide in advance how much you are willing to spend, and treat that amount as spent the moment you deposit it — regardless of whether you win or lose.
- Take regular breaks. Step away from the platform periodically during a session. Use fb87's session reminder feature to prompt you.
- Never gamble under the influence of alcohol or when you are highly emotional. Decision-making under these conditions is impaired, which increases risk significantly.
- Keep gambling separate from your financial obligations. Never use funds earmarked for rent, utilities, groceries, education, or healthcare.
- Talk to someone you trust. If gambling is causing concern, sharing that with a family member or close friend — rather than keeping it private — is an important step toward addressing it.
fb87 is a platform serving the Bangladesh market. We are aware that cultural and social pressures around financial difficulties can make it harder for some players to seek help openly. Our support team communicates with complete discretion and confidentiality. Any responsible gaming request you make — including self-exclusion — is handled privately and is never shared with third parties.
Responsible Gaming Policy Updates
fb87 reviews and updates its responsible gaming policies regularly. This page was last reviewed on 1 January 2026. If you have suggestions for how our responsible gaming framework could be improved, please share them with our support team — player feedback directly informs how we develop these tools.